Available Positions
Job Title: Salesforce Business Analyst
Location: Corona, California
Duration: 6 months contract with possibility of extension               
Job Description:
Responsibilities: 
  • Work with Product Owner teams to provide business solutions in Salesforce.com
  • Adhere to and promotes Enterprise Platforms processes in all activities
  • Provides process leadership for sales, service and marketing functions in the assigned portfolio 
  • Provide business guidance to help shape business visions and strategies for developing and\or improving processes and efficiencies
  • Understand engagement model and processes of each business unit within the assigned portfolio
  • Maintain relationships with business and IT stakeholders within each business unit of the assigned portfolio
  • Collaborate with SFDC Administrators to prepare the solution specification document, which represents the necessary documentation and solution design for implementation on the SFDC platform
  • Create and maintain a backlog of user stories for the SFDC Development Team
  • Document solutions within the team’s Agile management tool
  • Provide guidance in the development of user acceptance test cases and results for user stories
  • Lead proposed solution review sessions with Enterprise Platforms peers and leadership
  • Lead concise and focused client-facing demonstrations and capabilities education sessions with management and executive stakeholders 
  • Provide leadership to grow and improve the Salesforce.com practice 
  • Ongoing development in knowledge of the Salesforce.com platform and solution delivery  using the platform
  • Champion SFDC best practice throughout the organization
  • Champion SFDC community growth throughout the organization
  • Participate and contribute to the SFDC community events and meetings

Critical Success Factors for Role
  • Able to successfully decompose complex business problems into iteratively delivered solutions
  • Able to define solutions that implement the minimum level of functionality to meet the current business requirement yet enable low cost future extensibility
  • Operate in an organized and professional manner 
  • Overall results, measured by business partner satisfaction and perceptions
  • Quality of results, measured by simplicity and effectiveness of solutions
  • Strategic alignment with Enterprise Platforms and corporate direction
  • Demonstrates maturity and leadership
  •  Be perceived as a trusted business partner and sales and service technologies thought leader
  • Able to resist the common desire to solution “on the fly”
  • Able to consistently manage customer expectations and satisfy key information requests with well thought out and timely responses
Qualifications
  • Bachelor’s Degree preferred
  • 6+ years of CRM experience (Salesforce.com, MS Dynamics, Siebel, etc.)
  • 8+ years of experience in working with Sales and Customer Service organizations in a strategy, project management, or consulting role required; preferably in a like environment 
  • Proven ability to build strong trusted working relationships with internal and external business partners and executive level management; influencing without authority
  • Proven critical communication skills
  • 3+ years’ experience in consulting experience in a like environment is preferred.
  • 2+ years’ experience working in Agile environments is preferred
  • Experience working and collaborating on projects across departments, business units and with varying levels of management
  • Proven experience gathering and translating feedback into actionable items to address the business needs 
  • Clear and effective written, verbal and listening skills.
  • Ability to multitask effectively.

V3Main offers excellent careers opportunities for professionals who possess outstanding interpersonal skills and are results-oriented team players.  If you are interested to join our team,  please submit your resume and cover letter on the Apply page or email it to careers@v3main.com.